Returns & Exchanges
At Akkogear, we want you to be completely satisfied with your high-performance mechanical keyboard and peripherals. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the item in its original packaging, including all keycaps, switches, cables, and manuals that were included in the box.
Ship the Item
Affix the provided shipping label or use a tracked carrier to send your package to our designated return center for inspection.
Receive Refund or Exchange
Once our technicians verify the product's condition, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing